Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines their families and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel civilian employees contractors and volunteers who keep the organization functioning smoothly and effectively.
Performs tasks with several steps or sequences of tasks such as: setting up food service counters and side service stands with hot and cold food and beverages including desserts and
condiments. Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales. Provides quality beverages such as espresso drinks Coffee of the Week Whole Bean and food products consistent with established recipe and presentation standards. Uses suggestive selling techniques to sell associated products. Serves food and beverages. Makes coffee in large urns according to the number of servings desired with responsibility for timing and brewing. Serves food pastries and beverages in standard portions by placing uniform amounts in small dishes cups or glasses in prescribed quantities. Properly cleans dishwasher any associated appliances inside and out and maintains customer service area and equipment in a clean and appealing manner. Performs preventative maintenance on equipment according to established checklists and schedules. Follows store policies and procedures for operational flow. Follows established standards for merchandising stocking rotating and storing all products.
Operates cash register and is responsible for own changes. Completes prescribed training.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers smiles and makes eye contact. Asks questions to determine verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Observes established sanitation guidelines for all products. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards and any injury occupational illness and/or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as required.
EVALUATIONS:
Skills and Knowledge: Skill to perform tasks with several steps and use judgment in the performance of sequential tasks; skill to serve uniform individual portions and to avoid distractions such as when several people ask for different items at the same time; skill to perform simple arithmetic; ability to read and follow instructions; working knowledge of common sanitation procedures to prevent contamination and perform work according to established safety guidelines. Ability to uphold a high level of impeccable hygiene. Ability to obtain a Hawaii Food Handlers Certificate within first 14 days to meet the training requirements. Must be available to work at least three shifts in a work week.
Responsibility: To perform work knowing what steps or sequences of steps are needed to complete the work; follow specific oral or written instructions when changes or new assignments are made; use judgment in deciding that the standards of sanitation attractiveness timeliness safety and service are met (i.e. serving and individual portioning). The supervisor periodically checks to see that work is done on time and according to instructions.
Physical Effort: Light to moderate physical effort such as frequently lifting or moving objects; constant standing and walking; ability to lift and carry objects up to 45 lbs independently and objects over 45 lbs with assistance.
Working Conditions: Often uncomfortably warm and noisy exposure to minor cuts bruises burns and scalds possibility of slipping on wet floors; exposure to extreme temperatures of hot kitchens.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race age color religion national origin sex GINA political affiliationmembership or non-membership in an employee organization marital status physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: part of the employment process Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760 Qualification to Possess Firearms or Ammunition before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
*Education/certification certificate(s) if applicable.
*If prior military DD214 Member Copy
*Resume that does not exceed 2 pages
**IMPORTANT: To align with the Merit Hiring Plan Federal Agencies will not accept resumes that exceed two pages. Accordingly the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees whether on or off duty cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace and Marines sailors and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with TA stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Required Experience:
IC
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